Terms and Conditions

Last Updated and Effective Date: January 19, 2025

Introduction

Welcome to HeyApex by Styley AI Inc., an AI-powered platform designed for real estate professionals to automate lead nurturing, manage drip campaigns, and streamline client services. HeyApex leverages 20+ AI assistants to provide advanced automation tools, client engagement, and intelligent follow-up systems. Before using our services, you must agree to the following key points:

Terms of Use

BEFORE USING THE SERVICES OFFERED BY HEYAPEX BY STYLEY AI INC., PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT OUTLINES THE LEGALLY BINDING TERMS AND CONDITIONS FOR USING THE HEYAPEX WEBSITE AND ALL RELATED SERVICES, SUCH AS FEATURES, CONTENT, WEBSITES (INCLUDING WWW.HEYAPEX.AI) OR APPLICATIONS OFFERED FROM TIME TO TIME BY HEYAPEX, STYLEY AI INC., OR ITS AFFILIATES ("HEYAPEX") IN CONNECTION WITH THE SERVICES (COLLECTIVELY, THE "SERVICES"). BY USING THE SERVICES IN ANY MANNER, YOU AGREE TO BE BOUND BY THIS AGREEMENT.

Acceptance of Terms of Use

By accessing or using our Services, you confirm that you can form a binding contract with HeyApex by Styley AI Inc., that you accept these Terms of Use, and that you agree to comply with them. The Services are offered subject to acceptance of all of these Terms of Use, as well as any other operating rules, policies, and procedures that HeyApex may publish from time to time in connection with the Services.

Additionally, some services offered through the Services may be subject to additional terms and conditions set by HeyApex; if you use such services, you must comply with those additional terms and conditions, which are incorporated into these Terms of Use. HeyApex reserves the right, in its sole discretion, to refuse offering the Services to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law, and access to the Services is revoked in such jurisdictions.

By using the Services, you also consent to our Privacy Policy, which describes how we handle the information you provide to us when you use the Services, including client data and campaign preferences. For an explanation of our privacy practices, please visit our Privacy Policy page.

HeyApex, at its sole discretion, reserves the right to modify, replace, or change any of the Terms of Use at any time. This includes changing, suspending, or discontinuing any features, AI assistants, or content available on the Services. HeyApex may also impose limits on certain features and services or restrict your access to parts or all of the Services without prior notice.

Fees, Payments, and Creating Your Account

HeyApex provides paid subscription services for AI-powered lead nurturing, automated drip campaigns, and advanced client management. Paid services require you to sign up for a monthly subscription plan that will automatically renew, with payment in U.S. dollars. Features and pricing are subject to change at HeyApex's sole discretion.

To access or use our Services, you must create an account with us. When you create this account, you must provide accurate and up-to-date information, including your real estate license details and ways to communicate with you about your account. It is important that you maintain and promptly update your details and any other information you provide to us to keep such information current and complete.

You agree that HeyApex provides immediate access to digital services upon completion of your order or purchase, without waiting the 14-day withdrawal period. Therefore, you expressly waive your right to withdraw from this purchase. All sales are final and nonrefundable. HeyApex may issue credits at its sole discretion in the event of issues with your experience that cannot be easily rectified.

Unless otherwise stated, your subscription fees ("Fees") do not include federal, state, local, and foreign taxes, duties, and other similar assessments ("Taxes"). You are responsible for all Taxes associated with your purchase, and we may invoice you for such Taxes.

If any amount of your Fees is past due, we may suspend your access to the Services after providing you written notice of late payment.

HeyApex reserves the right to change its prices at any time. If you are on a subscription plan, changes to pricing will not apply until your next renewal.

It is important that you keep your account password confidential and that you do not disclose it to any third party. You must immediately notify us at support@heyapex.ai if you know or have any reason to suspect that your account or password has been stolen, misappropriated, or otherwise compromised, or in case of any actual or suspected unauthorized use of your account.

You agree that you are solely responsible (to us and to others) for the activity that occurs under your account.

You can stop using the Services and cancel your subscription at any time through the website or by emailing us at support@heyapex.ai. If you cancel your subscription, you will not receive a refund or credit for any amounts that have already been billed or paid.

Intellectual Property

Notice of Infringement – DMCA Policy

HeyApex by Styley AI Inc. respects the intellectual property rights of others. If you believe that any content on the Services has been copied in a way that constitutes copyright infringement, you may submit a notification to our copyright agent in accordance with 17 U.S.C. § 512(c) of the Digital Millennium Copyright Act (the "DMCA").

Notices of copyright infringement claims should be sent by email to legal@heyapex.ai. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who repeatedly infringe copyrights or intellectual property rights of others.

Trademarks and Patents

HeyApex's name, trademarks, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Styley AI Inc. or its affiliates or licensors. Certain features and/or functionality of HeyApex's products, including AI automation algorithms, may be protected by patent applications or patents.

HeyApex Content

As between you and HeyApex, all content (including AI assistants, automation workflows, and campaign tools), software, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, and the "look and feel" of the Services (the "HeyApex Content") are either owned or licensed by HeyApex. Use of the HeyApex Content for any purpose not expressly permitted by these Terms of Use is strictly prohibited.

Subject to these Terms of Use, you are granted a non-exclusive, limited, non-transferable, non-sublicensable, revocable, worldwide license to access and use the Services and HeyApex Content solely for your professional real estate activities, in compliance with these Terms of Use.

Rules and Conduct

By using HeyApex, you agree that the Services are intended solely for licensed real estate professionals to automate lead nurturing, manage client campaigns, and support business operations. You acknowledge that when using client data or third-party information, you must have express permission and comply with privacy laws.

As a condition of use, you promise not to use the Services for any purpose prohibited by these Terms of Use. You may not:

  • Use the Services in any unlawful manner or for any illegal purpose
  • Violate any applicable laws, regulations, or third-party rights
  • Upload malicious content, viruses, or harmful code
  • Attempt to gain unauthorized access to any portion of the Services
  • Interfere with or disrupt the Services or servers
  • Use automated systems to access the Services without permission
  • Impersonate any person or entity
  • Collect or harvest information about other users
  • Use the Services to send spam or unsolicited communications
  • Violate any terms of service or acceptable use policies

We reserve the right, at any time and without prior notice, to remove or disable access to content at our discretion.

Disclaimers, Limitations of Liability, and Indemnification

Disclaimers

Your access to and use of the Services are at your own risk. The Services are provided "AS IS" and "AS AVAILABLE" with all faults. To the maximum extent permitted by law, HeyApex by Styley AI Inc., its affiliates, officers, directors, employees, agents, partners, suppliers, and licensors (the "Company Entities") disclaim all warranties, express or implied, of merchantability, fitness for a particular purpose, or non-infringement.

The Company Entities make no warranty regarding: (a) the accuracy, timeliness, or reliability of AI-generated content or automation tools; (b) harm from use of the Services; (c) compatibility with systems; (d) uninterrupted access; or (e) deletion of data.

Limitations of Liability

To the extent permitted by law, the Company Entities shall not be liable for any damages, including indirect, incidental, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility. Total liability shall not exceed the lesser of $100 or amounts paid by you in the past 6 months.

Indemnification

You agree to defend, indemnify, and hold the Company Entities harmless from claims arising from: (a) your breach of these Terms or laws; (b) violation of third-party rights; (c) misuse of the Services; (d) your data or campaigns; or (e) your negligence.

Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY – IT MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Process First: You and HeyApex agree to first attempt to resolve disputes in good faith, allowing 60 days for response.

If unresolved, disputes will be mediated in Montgomery County, Maryland, under Maryland law, using a qualified mediator. Mediation shall not exceed two days unless agreed. Each party bears its own costs.

If mediation fails, claims will be resolved by binding arbitration in Montgomery County, Maryland, administered by JAMS under its rules, using a sole arbitrator. The arbitrator will apply Maryland law. Judgment may be entered in any court with jurisdiction. Arbitrations are individual; class actions are waived.

YOU AND HEYAPEX WAIVE THE RIGHT TO TRIAL BY JURY OR CLASS ACTIONS.

App Stores

To the extent permitted by applicable law, the following supplemental terms apply when accessing the Services through specific devices:

Notice regarding Apple: These Terms are between HeyApex and you; Apple is not a party. The license is limited to personal, non-commercial use on authorized Apple devices, subject to Apple's App Store terms. Apple has no obligation for maintenance or support. Apple is not responsible for claims related to the Services. Apple is a third-party beneficiary.

Google Play: Google Play terms prevail in conflicts. Google has no liability for compliance.

Additional Terms

Entire Agreement

These Terms are the entire agreement and supersede prior communications. If any provision is unenforceable, it will be limited to remain effective. Failure to enforce rights is not a waiver.

Links To and From Other Websites

These Terms apply to our site only. We assume no responsibility for linked sites. You may link to our site without implying sponsorship, but may not frame or scrape content without permission.

Assignment

You may not assign these Terms. We may freely assign them.

California Residents

California residents may contact the Complaint Assistance Unit at (800) 952-5210 or 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834.

SMS Messaging and Communications

By providing your mobile phone number and opting in, you consent to receive text messages from HeyApex by Styley AI Inc. to your mobile device. These messages may include:

  • Promotional and marketing notifications
  • Service updates and platform notifications
  • Two-factor authentication (2FA) codes
  • Lead alerts and campaign notifications
  • Account-related communications

Message Frequency: Message frequency may vary based on your account activity and notification preferences.

Message & Data Rates: Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

Opt-Out: You can opt out of receiving text messages at any time by texting STOP to any message you receive from us. After opting out, you will receive one final confirmation message. You may also opt out by contacting us at legal@heyapex.ai.

Privacy: For information about how we handle your personal data, including SMS opt-ins, please review our Privacy Policy.

By opting in to SMS communications, you confirm that you are authorized to provide the mobile phone number and consent to receive automated text messages from HeyApex.

How to Contact Us

Contact us at support@heyapex.ai for questions.